Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

As a rule, it is possible to use our website without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.

We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.

A transmission of your personal data to third parties for purposes other than those listed below does not take place.

We will only pass on your personal data to third parties if:

  • you have given your express consent to this in accordance with Art. 6 (1) p. 1 lit. a DSGVO,
  • the disclosure is required under Art. 6 (1) p. 1 lit. f DSGVO for the assertion, exercise or defense of legal claims and there is no reason to believe that you have an overriding legitimate interest in not disclosing your data,
  • in the event that there is a legal obligation for disclosure pursuant to Art. 6 (1) p. 1 lit. c DSGVO, as well as
  • this is legally permissible and necessary according to Art. 6 para. 1 p. 1 lit. b DSGVO for the processing of contractual relationships with you.

The tracking measures we use are carried out on the basis of Art. 6 para. 1 p. 1 lit. f DSGVO. With the tracking measures used, we want to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

Right to object to data collection in special cases and to direct advertising (Art. 21 DSGVO).

If data processing is carried out on the basis of Art. 6(1)(e) or (f) DSGVO, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1) DSGVO).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Article 21 (2) DSGVO).

Right to information, deletion, blocking.

You have the right to:

  • in accordance with Art. 15 DSGVO to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
  • pursuant to Art. 16 DSGVO, to request the correction of incorrect or incomplete personal data stored by us without undue delay;
  • pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
  • pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
  • pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • in accordance with Art. 7 (3) DSGVO, to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future; and
  • complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Server log files

Regardless of whether you use our e-mail contact form, the provider of this site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. The storage period is 30 days.
These are:

  • browser used and, if applicable, the operating system of your computer as well as the name of your access provider
  • Website from which the access is made (referrer URL)
  • IP address of the requesting computer
  • Date and time of the server request
  • Name and URL of the retrieved file

The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.

The aforementioned data is processed by us for the following purposes:

  • Ensuring a smooth connection setup of the website,
  • Ensuring a comfortable use of our website,
  • evaluation of system security and stability, and
  • for further administrative purposes.

Inquiry by e-mail, telephone or fax

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and / or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of requests addressed to us.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Please contact us directly regarding the duration of data storage.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 Art. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data is assigned to the respective end device
of the user. There is no assignment to a user ID.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or
Device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server.
transferred to the USA and stored there.

The use of this service is on the basis of your consent according to Art. 6 para. 1 lit. a DSGVO and § 25 par. 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://tools.google.com/dlpage/gaoptout?hl=de.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (Keyword-Targeting). Furthermore, targeted advertisements can be created using of the user data available at Google (e.g. e.g. location data and interests) (target group targeting). We as Website operators can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 Art. 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With Google Ads Remarketing, we can assign people who interact with our online offer to specific target groups in order to subsequently show them interest-based advertising in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC). If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 Art. 1 TTDSG. Consent can be revoked at any time.

For more information and the privacy policy, please see Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can
evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We find out the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

The use of this service is on the basis of your consent according to Art. 6 para. 1 lit. a DSGVO and § 25 par. 1 TTDSG. Consent can be revoked at any time.

For more information on Google conversion tracking, please see Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Use of Hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website:https://www.hotjar.com).

Hotjar is a tool for analyzing your user behavior on this website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you have been hovering over a certain position with the mouse pointer. Hotjar uses this information to create so-called heat maps, which can be used to determine which areas of the website visitors prefer to look at. We can also determine how long you stay on a page and when you left it. We can also determine the point at which you abandoned your entries in a contact form (so-called conversion funnels). In addition, Hotjar can be used to direct feedback from website visitors can be obtained. This function serves to improve the website operator’s web offerings. Hotjar uses technologies that make it possible to recognize the user for the purpose of analyzing user behavior (e.g. cookies or the use of device fingerprinting); if consent has been obtained, the use of the above-mentioned service takes place exclusively on a voluntary basis. on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of this service takes place on the basis of of Art. 6 para. 1 lit. f DSGVO; the website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.

Deactivating Hotjar

If you wish to deactivate data collection by Hotjar, click on the following link and follow the instructions there:https://www.hotjar.com/policies/do-not-track/

Please note that Hotjar must be deactivated separately for each browser or end device. For more information about Hotjar and the data collected, please refer to Hotjar’s privacy policy at the following link:https://www.hotjar.com/privacy

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract prescribed by data protection law, which guarantees that the personal data of our website visitors will only be processed in accordance with our instructions and in compliance with data protection regulations.
DSGVO.

Use of Clarity

This website uses Clarity. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 (USA), https://docs.microsoft.com/en-us/clarity/ (hereinafter referred to as “Clarity”).

Clarity is a tool for analyzing user behavior on this website. In particular, Clarity records mouse movements and creates a graphical representation of which part of the website users scroll to most frequently (heat maps). Clarity can also record sessions so that we can view page usage in the form of videos. We also receive information about general user behavior within our website.

Clarity uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. B. Cookies or the use of
Device fingerprinting). Your personal data is stored on Microsoft’s servers (Microsoft Azure Cloud Service) in the USA.

If consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. Consent can be revoked at any time. Unless consent has been obtained, the use of this service is based on Art. 6 para. 1 lit. f GDPR; the website operator has a legitimate interest in effective user analysis. Further details on Clarity’s data protection can be found here: https://docs.microsoft.com/en-us/clarity/faq.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract prescribed by data protection law, which guarantees that the personal data of our website visitors will only be processed in accordance with our instructions and in compliance with data protection regulations.
DSGVO.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Privacy policy for newsletter subscribers

Thank you for your interest in our newsletter. In the following, we inform you in accordance with the provisions of the General Data Protection Regulation (GDPR).

If you subscribe to our company’s newsletter, the data in the respective input mask will be transmitted to the controller. Registration for our newsletter takes place in a so-called double opt-in procedure. This means that you will receive an e-mail after registration asking you to confirm your registration. This confirmation is necessary so that no one can log in with other people’s e-mail addresses. The data will not be passed on to third parties. An exception exists if there is a legal obligation to pass on the data.

Legal basis for data processing and termination

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a) GDPR. The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 para. 3 UWG.

The data will be used exclusively for sending the newsletter. The subscription to the newsletter can be canceled by the data subject at any time. For this purpose, you will find a corresponding link in every newsletter.

Responsible body

Responsible for the processing of your personal data in the context of the newsletter dispatch is:

Benedict Conrad

Kölnstraße 235

benedict.conrad@certify-gmbh.de

+49 2131 15 16 17 10

Types of data processed

When you register for our newsletter, the following personal data is collected and processed:

  • E-mail address
  • Company
  • Position

Purpose of data processing

Your personal data is processed for the purpose of sending you our newsletter and maintaining the subscriber relationship. The information in the newsletter includes, among other things

  • Information about our services
  • News and updates

Use of Campaign Monitor

The newsletter is sent via “Campaign Monitor”, a newsletter distribution platform of the company: Campaign Monitor Pty Ltd, 404/3-5 Stapleton Avenue, Sutherland, NSW, Australia, 2232. The e-mail addresses of our newsletter recipients, as well as their other data entered during registration, are stored on Campaign Monitor’s servers in the USA and, if applicable, Germany and Australia. Campaign Monitor uses this information to send and analyze the newsletter on our behalf. Furthermore, Campaign Monitor may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, Campaign Monitor does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.

Campaign Monitor is committed to complying with the provisions of the GDPR and has introduced extensive technical and organizational measures to ensure this. Details can be found here: https://www.campaignmonitor.com/trust/gdpr-compliance/. The measures taken to ensure data security can be viewed here: https://www.campaignmonitor.com/trust/security/. We have also concluded a data processing agreement with Campaign Monitor. This is a contract in which Campaign Monitor undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.

If we send newsletters with the help of Campaign Monitor, we can determine whether a newsletter message has been opened and which links, if any, have been clicked on. If you do not wish to be analyzed by Campaign Monitor, you must unsubscribe from the newsletter by clicking on the aforementioned link below the newsletter.

Data transfer to third parties

Your personal data will not be passed on to third parties unless this is necessary to fulfill the newsletter dispatch (e.g. Campaign Monitor). In this case, disclosure is limited to the minimum necessary.

Storage duration

Your personal data will be stored for as long as you have subscribed to the newsletter. After you unsubscribe, your data will be deleted immediately, provided there are no statutory retention obligations.

Your rights as a data subject

According to the GDPR, you as the data subject are entitled to the rights already mentioned above.

We take appropriate measures to protect your personal data from loss, misuse, unauthorized access or disclosure. Our security measures are adapted to technological progress.

Contact

If you have any questions regarding the processing of your personal data or the exercise of your rights as a data subject, you can contact us at any time:

Benedict Conrad

Kölnstraße 235

50321 Brühl

benedict.conrad@certify-gmbh.de

+49 2131 15 16 17 10

Updating the privacy policy

This privacy policy is regularly reviewed and, if necessary, updated in order to comply with current legal requirements. The current version of the privacy policy is available on our website.

This privacy policy was last updated on 07.05.2024. Due to the further development of our website and offers on it or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current data protection declaration can be called up and printed out by you at any time.

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